MedBetter Health PA and its Affiliates (“MedBetter Health PA,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy describes the processing of Personal Information (defined below) that is provided, collected, or shared on the sites, applications, social media pages, or other platforms that link to this Privacy Policy (collectively, the “Site”). It also describes your choices about the collection, sharing, and use of your Personal Information. In some circumstances, information we may use or disclose may also constitute Protected Health Information (“PHI”) pursuant to the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”). In these circumstances, we will treat your PHI in accordance with our Notice of Privacy Practices which applies to our delivery of health care or other HIPAA-related services to our patients.
We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you. The types of Personal Information we collect may include:
To the extent permitted by law, we use Personal Information and Protected Health Information (PHI) for the following purposes:
Protected Health Information (PHI):
“Data” includes all types of information, whether personal or otherwise, and also encompasses de-identified, anonymized, or pseudonymized data. This type of data is processed in such a way that it can no longer be attributed to any specific individual without the use of additional information, which is kept separate from the data.
Before disclosing any sensitive personal data, such as genetic information or family medical history, we require your explicit consent. By providing such information, you acknowledge and agree that it may be used to assess potential health risks, influence healthcare decisions, and, in some cases, impact your family members. We encourage you to carefully consider the potential consequences of sharing this data.
This explicit consent mechanism ensures that you are fully aware of the scope and use of your data, in line with HIPAA and other applicable privacy regulations.
Personal Information is retained for the time period necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Health-related data for adults is generally retained for 7-10 years, and for minors, until they reach adulthood, plus an additional 3-10 years. After the retention period, we securely delete or anonymize your data unless continued retention is required for legal, operational, or audit purposes. You may request that we delete your Personal Information earlier, subject to legal or regulatory obligations.
When accounts become dormant or are closed, Personal Information is retained according to applicable laws. After the mandated retention period, data is deleted or anonymized unless required for ongoing legal or operational purposes. Users may request data deletion, subject to legal constraints.
We employ commercially reasonable measures to secure Personal Information during storage and transmission. However, no system can guarantee absolute security. Despite our efforts, third parties may unlawfully access Personal Information. We continuously strive to maintain and improve our security practices.
Depending on where you live, you have the right to exercise certain controls and choices regarding our collection, use, and sharing of your Personal Information. To opt-out of marketing communications, follow the instructions included in the email or text correspondence.
We do not knowingly collect or solicit Personal Information from children under the age of 18 without the consent of a parent or guardian. If we discover that we have inadvertently collected information from a child without the necessary consent, we will take immediate steps to delete such information. If you are a parent or guardian and believe that your child has shared Personal Information with us without your consent, please contact us at [contact information], and we will take appropriate action to remove the information.
We are not responsible for the practices employed by any websites or services linked to or from the Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s privacy policy.
Please note that we may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you with an updated Privacy Policy if material changes are made. Unless otherwise indicated, any changes to this Privacy Policy will apply immediately upon posting to the Site.
